Community HealthChoices (CHC) Advocates Alliance

Community HealthChoices (CHC) is a new mandatory Medicaid managed care program in Pennsylvania.  Please join CARIE’s CHC Advocates Alliance to advocate, educate and empower older adults and their caregivers through educational Resources, Community Engagement, and Advocacy.   CARIE’s CHC Advocates Alliance will provide advocates with a collaborative network to share resources to improve knowledge about CHC, listen to stakeholder concerns, and work together to improve CHC though systemic change.  Members of CARIE’s Advocates Alliance will receive the CHC Grapevine with updates, advocacy tips, and new resources from CARIE including fact sheets and webinar tutorials.

Need help or have questions?  Want to schedule a CHC presentation?  Call a CARIE advocate for free at 1-800-356-3606 or submit an online request through Get Help.

Registration is open for our upcoming CHC Advocates Alliance Community Forum on May 8.  We thank the Philadelphia Senior Center for hosting this event.  More information, including the registration link, can be found here.

An Advocate’s Guide to Community HealthChoices – a comprehensive resource guide with advocacy tips and resource information.

Sign-up for CARIE’s CHC Grapevine.

Fact Sheets
Consumer CHC Fact Sheet – English
Nursing Home CHC Fact Sheet – English
Consumer CHC Fact Sheet – Spanish/Español
Consumer CHC Fact Sheet – Simplified Chinese/简体中文
Consumer CHC Fact Sheet – Russian/русский язык
Consumer CHC Fact Sheet – Korean/한국어
Consumer CHC Fact Sheet – Vietnamese/tiếng Việt.

Webinars and Videos

Introduction to Community HealthChoices (5:51)
Consumer rights (1:13)
If you have Medicare and Medicaid (1:51)
Where to turn for help (1:43)

Other Resources
Pennsylvania’s Community HealthChoices website for consumers
Pennsylvania’s Community HealthChoices website for providers and professionals
Pennsylvania’s Independent Enrollment Broker (IEB) – CHC consumer information and enrollment

Community HealthChoices Three Plans:

  1. AmeriHealth Caritas – called Keystone First Community HealthChoices in Southeastern Pennsylvania – Call  1-855-235-5115, (TTY: 1-855-235-5112)
  2. PA Health & Wellness (known as Centene nationwide) – Call  1-844-626-6813,  (TTY: 1-844-349-8916)
  3. UPMC Community HealthChoices – Call 1-844-833-0523, (TTY: 1-866-407-8762)

LIFE managed care program – an alternative for some who are age 55 and over

Behavioral HealthChoices – all CHC participants eligible for these benefits and services

Community Engagement
Sign-up here to be part of CARIE’s CHC Advocates Alliance and receive the CHC Grapevine newsletter.
Questions and answers from our CHC forum at Center in the Park on 11/29/2018 can be found here.

Resources from the Commonwealth of Pennsylvania’s Department of Human Services
Sign-up here to get CHC updates from Pennsylvania’s Office of Long Term Living (OLTL).

Pennsylvania’s CHC Advisory Committee, the Managed Long-Term Services and Supports (MLTSS) subcommittee of the Medical Assistance Advisory Committee (MAAC) – The  MLTSS SubMAAC holds monthly meetings and the public can attend or participate by webinar.

Third Thursday Webinars – Pennsylvania’s Office of Long-Term Living (OLTL) conducts webinars every month about CHC and answers questions from the public.

The Office of Long-Term Living (OLTL) maintains a CHC mailbox at that stakeholders can use to ask questions or make comments about CHC.

CHC Ombudsman Issue Brief – an issue brief describing why Pennsylvania needs a CHC ombudsman.

CARIE wishes to acknowledge and thank our funders who support CARIE’s CHC advocacy, education and consumer engagement including Impact100 Philadelphia, The Pew Charitable Trusts, the Independence Foundation, Philadelphia Health Partnership, the Samuel S. Fels Fund, and our individual donors.