The CARIE LINE is a free telephone and online, one-on-one service that assists older adults and their caregivers in identifying and accessing needed services and supports. Advocates first seek to empower older persons to address concerns on their own by providing essential information and education. CARIE LINE Advocates will also make referrals to available community resources, assist in problem solving, and help navigate complex aging systems. Common issues addressed include:
- Health insurance coverage, including Medicare and Medicaid
- Long-term care services, including residential and home- and community-based long-term care
- Transportation
- Hoarding
- Abuse and neglect
- Financial insecurity
- Housing issues
- And more
Requests for information or support can come from older adults, their families, neighbors, and other community professionals.
To contact the CARIE LINE about an issue affecting an older adult, call 215-545-5728 or 1-800-356-3606 or complete the following “Get Help” form. All services are free and confidential.
