Long Term Care Ombudsman Program

A Long Term Care Ombudsman is an advocate for individuals who reside in long term care facilities. In Pennsylvania, these include nursing homes, personal care homes, assisted living facilities, domiciliary care homes, and adult daily living centers. 

The Long Term Care Ombudsman:

  • Resolves complaints made by or for consumers of long-term care facilities
  • Educates consumers and long-term care providers about rights and good care practices
  • Promotes community involvement through volunteer opportunities
  • Provides information to the public on nursing homes and other long-term care facilities and services, residents’ rights and legislative and policy issues
  • Advocates for residents’ rights and quality care in nursing homes, personal care, assisted living, domiciliary care homes, and adult daily living centers.
  • Promotes the development of citizen organizations, family councils and resident councils

CARIE’s Philadelphia Ombudsman Program CARIE’s Philadelphia Ombudsman program serves consumers in long-term care settings in Center City, North Central, South, South West, and West Philadelphia.

To contact an ombudsman at CARIE call:

Philadelphia: 215-545-5724

CARIE’s Montgomery County Ombudsman Program serves consumers in Montgomery County.

Montgomery County: 610-860-5050

You may also call us at 1-800-356-3606 or contact us online.

Center in the Park’s Ombudsman Program serves consumers in long-term care located in Northeast and Northwest Philadelphia.

To contact an ombudsman at Center in the Park call 215-844-1829.

If you need to find an ombudsman in your area, please call CARIE at 215-545-5724 or 610-860-5050 or email at [email protected].

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