Upcoming Webinar – “What Advocates Need to Know about CHC’s LTSS Grievance and Appeals Process”

CARIE concludes its webinar series on Wednesday, October 28 with an upcoming presentation on Community HealthChoices appeals and grievance processes. Please see below for more information, or register here.

Fourth and final webinar in a series to learn about the application and redetermination process for Community HealthChoices (CHC) Long Term Services and Supports (LTSS). This webinar will focus on appeals for clinical and financial eligibility denials as well as the grievance process for CHC participants who are facing reductions, terminations, or denials of needed LTSS. Among the information shared will be the consumer’s right to file an appeal, steps in the process, key deadlines, notices sent to participants, gathering information in support of appeals, and where to go for help. Attendees will have the opportunity to ask questions.

The webinar will be held on Wednesday, October 28 from 2-4pm. This webinar will be recorded and the recording and slides will be posted to staging.carie.flywheelsites.com/chc after the webinar.

Register here. Contact Kathy Cubit at [email protected] for more information. As always, if experiencing enrollment or CHC related problems, please feel free to contact us at 1-800-356-3606, 215-545-5728, or by email at [email protected] for assistance.

Jacqueline R. Jefferson Outstanding Volunteer of the Year Award

Jacqueline Jefferson’s life reflects her deep commitment to others and to her community. Mrs. Jefferson’s concern for the welfare of her fellow Philadelphians extends across the life cycle, from her contributions to the education of children as a volunteer at the Franklin Institute to her work improving the lives of elders experiencing the challenges of cognitive impairment through her volunteer work at Artz Philadelphia to her advocacy for the frailest elders as a volunteer in CARIE’s Long Term Care Ombudsman program. For over two decades, Mrs. Jefferson’s tireless commitment to CARIE as a volunteer in the Pennsylvania SMP has helped this statewide initiative become a model for the national SMP community. Her genuine concern for her peers and her ability to engage her audiences have helped thousands of Medicare beneficiaries protect themselves from fraud and abusive scams. Mrs. Jefferson’s patience and kindness, along with her sense of humor, contribute to her effectiveness as a volunteer, educator, and advocate.

Mrs. Jefferson is a past recipient of the Spirit of CARIE award. This year, in recognition of her continued work to advance CARIE’s mission, CARIE is establishing the annual Jacqueline R. Jefferson Outstanding Volunteer Award. Mrs. Jefferson’s selection as the first recipient of the award named in her honor acknowledges her important contributions to the betterment of our community.

Upcoming Webinar – What You Need to Know About Medicaid Financial Eligibility for CHC LTSS

CARIE is facilitating a webinar about Medicaid financial eligibility for Community HealthChoices’ (CHC) Long Term Services and Supports (LTSS) for both the initial application and annual renewal.  Successfully navigating this process was challenging pre-COVID but even more so now.  The webinar, What You Need to Know About Medicaid Financial Eligibility for CHC LTSS, features Marcia Mikos from the Department of Human Services, Bureau of Policy, on Wednesday, July 22 from 10-11 AM.  This will be the first webinar in a series to learn about the application and renewal process for CHC LTSS.  During this webinar, Marcia will answer questions and explain the financial component of the Medicaid LTSS application process including:

  • who is eligible – the financial eligibility criteria
  • what documents are needed to submit at time of application and renewal
  • what to do when an applicant’s resources are above the limit
  • how to use the undue hardship waiver process for applicants who transfer assets
  • the MAWD and spend-down options for Home and Community-Based Services (HCBS) applicants or recipients with incomes above the HCBS income limits

Register here if interested and feel free to share the invitation link.  The webinar will be recorded and posted.  Contact Kathy Cubit at [email protected] for more information.

Community HealthChoices (CHC) Forum – Save the Date!

Registration now open for CARIE’s CHC Advocates Alliance  and Inglis House PEER Group’s CHC Community Forum at Inglis House – Founders’ Hall on November 19 from 1 to 3 PM.

This forum is for CHC participants and their advocates who want to learn more about CHC or share their experiences.  CARIE will moderate a panel of staff from all three CHC plans, the Office of Long-Term Living, and Community Behavioral Health who will respond to audience questions.  Thank you Inglis House PEERs and Inglis House for hosting this event!  Find more event details in our forum flyer.

The event is free, but registration is required.  Register here or please contact David Johnson at (267) 546-3428 or [email protected].  Let us know if special accommodations are needed.

New Volunteer Open House

Are you looking to make a difference?

Plan to attend CARIE’s New Volunteer Open House to discover how you can become an advocate to improve the well-being of older adults.  Meet staff and volunteers to learn about CARIE’s programs and services along with volunteer opportunities in programs such as the Philadelphia Long Term Care Ombudsman program, health care fraud prevention, victims’ advocacy, and more.  CARIE welcomes volunteers of all ages.  Become a volunteer and discover new skills, make friends, and most importantly, help those in need!

Any questions or to RSVP, contact Jessica Hartfield at 215-545-5728 or [email protected]

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